Frequently Asked Questions

Everything you need to know about your Fat Cat Gourmet order.

How long will it take to receive my order?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy for gourmet food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.

Are your products suitable for people with allergies?

Each product page includes a full ingredient list and allergen warnings. Please note that our items are processed in a facility that also handles nuts, dairy, and gluten.

Do you offer international shipping?

Currently, Fat Cat Gourmet only ships within the United States and Canada to ensure the freshness and quality of our gourmet selections during transit.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.